RETURNS
All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at tgd_customerservice@outlook.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and receipt of purchase with customer contact information, and mail your return to the following address:
The Gun Doctor
Attn: Returns
RMA #
1928 S. Live Oak Dr.
Moncks Corner, SC 29461
United States
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a tracking method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
● Firearms or any product transferred by FFL.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● A 10% restocking fee will be charged for all returns in excess of $10.00.
● Items sent by seller error will be refunded upon the return of the item.
All items returned should be in original unopened packaging.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly’s Return and Refund Policy Generator.