Shipping Policy

Thank you for visiting and shopping at The Gun Doctor. Following are the terms and conditions that constitute our Shipping Policy. Shipping is calculated on the checkout page with shipping zip code.

Shipping from TGD Charge Calculation

  • Shipping Charge Total = Per Order Charge based on Total Order Weight + (Total Order Weight x Per Pound Charge) + Any Additional Charges
  • Shipping Charges are based on the Total Order Weight plus. : Additional Charges for the Carrier (USPS, UPS, FedEX), Final Delivery Upgrades, Location Surcharge for Remote Locations (for orders over 1 Pound), Large, Extra-Large, Irregular Shape Products, and HAZMAT Products.
  • Products on the same order will be shipped together if possible. The Total Order Weight is determined by adding all individual product Shipping Weights together. Adding the weight of the shipping box, packing materials, and rounding up to the next ounce or pound.
  • A product’s Shipping Weight is shown in the “Delivery Information” section of each Product Page. Shipping Weight is the total weight of the product and its packaging, as calculated by the shipping carrier. This weight is used by all carriers for shipping charges. And is based on the greater of actual or dimensional weight. Calculated as (rounded cubic inches) / (carrier dimensional weight divisor).
  • The Total Shipping Charges are calculated on the Checkout Page.
  • The weight of the shipping box and packing materials depend on the size and weight of the products ordered. For example, our smallest products sometimes ship in a padded envelope, which weighs about 1 ounce, while our largest products ship in a box that weighs just under 2 pounds.
  • There is no “Per Pound” charge for orders weighing less than 1 pound.
  • Products designated as “Ships Alone” (ships from The Gun Doctor, separate from other products), “Oversized” (Large or Extra-Large/Irregular Shape Products), or “Shipped From Supplier ” (ships from supplier, separate from other products) may incur separate charges. These products are designated as such on each Product Page.
  • Carriers have a lower threshold for classifying orders as “Large” when they ship via air. Therefore, orders shipping 2nd Business Day Air incur additional charges.
  • USPS First Class, Priority Mail, or  Retail Ground shipping is used when an order is eligible based on its contents, and is less expensive to ship via USPS Priority Flat Rate.

HAZMAT

  • Smokeless Powder, Black Powder, Primers, and Fuses ship with other products on the same order. This ensures no more than one Shipping Charge and one HAZMAT Charge per order (unless you also order products that Ship Separately then Oversized and other product charges still apply). Each order is limited to no more than 25 pounds of Black Powder. No more than 66 pounds each of Smokeless Powder, Primers, or Fuse. Smokeless Powder, Black Powder, Primers, and Fuses are considered hazardous materials. Which incur HAZMAT Charges. And can only ship ground freight within the continental U.S. Due to safety considerations and legal/regulatory reasons. Smokeless Powder and Primers cannot be returned. Carriers have a lower threshold for classifying orders as “Large” when they ship via air. Therefore, orders shipping 2nd Business Day Air incur additional charges.

For Ship Alone/Separately Products:

  • Since Ship Alone Products ship separately from other products. They will arrive in a separate package from the rest of your order and possibly on a different date. For example: Handguns will ship separately via FedEx or UPS Express services. 

For Drop Shipped Products shipping directly from supplier:

    • Drop Shipped Products ship separately from supplier, and will arrive in a separate package. If ordered at the same time as other products, drop shipped products may arrive on a different date.
    • Carriers and shipping services vary as these are chosen by suppliers.
  • 3rd Party Dropshipping Fees.
  • Flat Rate Order Fulfillment Fee Per Order Included in Flat–Rate Fee
    3rd Party Order Fulfillment Fee Per Order $3.00
    Address Change Per Package $23.00
    Package Intercept Per Package $23.00
    Adult Signature Per Order $2.75
    Signature Per Order $2.00
    Insurance Per Order 95¢ per $100.00 order total, $2.90 minimum
    Restocking Fee Per Order 15% of order total
  • Flat–Rate Shipping Fees
  • Ground Economy **
    Accessories $7.95 *
    Ammunition n/a 
    Handguns n/a 
    Long Guns n/a   
  • Ground Premium ***
    Accessories $10.95 *
    Ammunition $10.95 * y
    Handguns n/a
    Long Guns $10.95 *
  • 2–Day Air
    Accessories $27.95 * †
    Ammunition n/a
    Handguns $10.95 *
    Long Guns $27.95 *
  • Next–Day Air
    Accessories $42.95 * †
    Ammunition n/a
    Handguns $42.95 *
    Long Guns $42.95 *
    † No HAZMAT Air allowed. This includes but is not limited to ammunition, aerosols, any type of batteries, and products or kits that contain these items. See Section III.F on page 3 for details regarding standard HAZMAT products.
    * All Flat–Rate Shipping Fees apply to the domestic 48 contiguous states on shipments up to 100 lbs. Orders in excess of 100 lbs and any orders shipping to Alaska or Hawaii are subject to additional shipping charges.
    y Ammunition orders in excess of 100 lbs will incur fees of $10.95 per each additional 100 lb increment.
       (Examples: 101 – 200 lbs = $21.90 total shipping fee, 201 – 300 lbs = $32.85 total shipping fee, etc)
    ** Ground Economy shipments may include discount carrier programs such as, but not limited to: Mail Innovations,
         SmartPost, or SurePost. While these programs do allow us to provide lower shipping costs, they may also exclude
         services such as the ability to make package claims, traces, address changes, and intercepts.
    *** Ground Premium shipments are shipped via a major carrier and include services such as the ability to make package claims, traces, address changes, and intercepts

Damages

• Visible Damage
1. Before signing the delivery receipt, inspect your freight for possible damages.
2. When accepting damaged merchandise, place a written notation on the delivery receipt.
3. Always make a list of the following:
a. Specific item(s) damaged, the extent of the damage and the value of the damaged item(s).
b. The extent of damage to the container. (Use specifics such as, “top left corner”, “crushed and
torn”, “bottom right side dented”, “wet”, etc.
4. Do not accept freight that is damaged beyond repair or is unusable. Note on delivery receipt
“Damage Refused.” Describe items and number of pieces being refused.
5. Photograph damaged merchandise and send to salesperson. (Optional)
6. Once proper procedure has been taken, please contact your salesperson and report damage.
• Concealed Damage
1. When a shipment is delivered with no visible damage but damage is discovered at a later time
(“concealed damage”), the following steps should be taken:
a. Once damage is discovered, leave packaging intact and notify your sales rep immediately.
(Must be within 24 hours of delivery via phone and in writing within 15 days) Request that
an inspection be made as soon as possible when value exceeds $200.
b. Do not attempt to alter contents or packaging until inspection is made or claim is settled.
c. On the freight bill, record the date and name of person you contacted. An inspection may
be requested by carrier before a claim can be filed on customer’s behalf.
d. Photograph the damages during carrier inspection or only after inspection has been waived
• Shortages
1. Before signing delivery receipt, check the shipment for shortages.
2. Examine the delivery receipt for a proper description and piece count.
3. Determine the number of pieces missing for each item.
4. If available, refer to packing list for possible shipper errors.
5. Notify carrier immediately when shortage occurs.
6. On the Delivery Receipt, note the description and number of each item that is short.
7. Once proper procedure has been taken, please contact your sales rep and report shortage